Politique de remboursement
We want you to be completely satisfied with your purchase. Something wasn’t perfect? Just let us know why you are not happy and we will work with you to make things 100% right!!
A return must be requested 30 days of the ship date, after which merchandise must be sent back within 15 days.
Merchandise must not be used, washed, or altered. Merchandise must be returned in its original packaging.
Returns must include the packing slip supplied during the return process (packing slip will auto-generate along with the return label). The package should only include items listed in that particular return packing slip.
Merchandise that appears to be used or altered and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you.
Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase). Sets and Kits are not eligible for partial exchange or return.